Quality

Quality Policy

MISSION:
To remain the supplier of choice by seeking to understand each customer's expectations, to
achieve and maintain these requirements without compromise.  We will secure the success and growth of Trident Steel through dedication from Executive Management and all employees.

VISION:
To be rated by Steel product end users, as South Africa's leading Steel Processor and Distributor, having World Class service centers, integrated Merchanting capability and the customer orientation necessary to offer an efficient one-stop service.

VALUES:

• The team at Trident Steel is committed to producing products of the highest quality standard and ensuring total conformance to specification. 
• The Quality Management System is based on the International Standard ISO9001: 2000 and ISO/TS16949: 2002 to ensure compliance as required by our Customers.
• Our Quality System is proven to be a process of continual improvement, ensuring that prevention of non-conformances has priority over non-conformance detection.
• Mutual trust and respect ensure sound relations within the organization.
• Developing employees through appropriate training and providing ongoing challenges.
• Setting a fair price for the value added and services rendered.
• Trident Steel will at all times ensure a good Customer/Supplier relationship.

Trident Steel's Automotive Divisions are certified as ISO/TS 16949:2002

Please refer to the downloads section on the right should you require copies of the actual certificates.